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Shipping Policy
At HAUS of RIMAN, we are committed to delivering your orders quickly and securely. Below is our comprehensive shipping policy.
📦 Delivery Areas
We currently deliver to all locations across Kenya:
- Nairobi Metropolitan Area: All major neighborhoods and suburbs
- Nationwide: All counties and major towns across Kenya
⏱️ Delivery Timelines
- Nairobi: 1-2 business days
- Outside Nairobi: 2-5 business days
- Remote Areas: 5-7 business days
*Orders placed before 2 PM are processed the same day.
💰 Shipping Fees
- Standard Delivery (Nairobi): KSh 500
- Express Delivery (Nairobi): KSh 700
- Outside Nairobi: Calculated at checkout based on location
- Free Shipping: On orders over KSh 10,000 (within Nairobi)
🔄 Order Processing
- Orders are processed within 1-2 business days
- You will receive a confirmation email with tracking details
- Orders are dispatched Monday to Friday (excluding public holidays)
🔍 Order Tracking
- Track your order using the tracking number sent via email
- You can also track your order from your account dashboard
- For assistance, contact us at info@hausofriman.com